Administrative Assistant

Under the general supervision of the Assistant Operations Director, the Administrative Assistant performs administrative duties that support the clinical and business operations of the medical practice ensuring services are provided in a professional, timely, & courteous manner.  The Administrative Assistant performs his/her duties in accordance with federal and state laws and regulations governing the privacy and security of patients’ PHI (Private Health Information).

Key Responsibilities:

Scheduling & Schedule Management

  • Schedules patient appointments as requested
  • Schedules tests, surgeries, procedures and patient consultation
  • Obtains pre-admission clearance/pre-certification
  • Schedules and coordinates meetings for assigned physicians
  • Maintains a patient wait list (manual system)
  • Maintains, monitors and manages physician’s office, hospital/surgical and vacation schedules


  • Answers telephone in accordance with office protocol
  • Triage phone calls to the appropriate individuals or departments
  • Take messages and routes to the appropriate individual or department
  • Retrieves and responds to voice mail messages in a timely manner
  • Handles patient complaints

Records Management

  • Prepares correspondence (memos, reports, letters etc.) as directed by physicians and administration
  • Mails or faxes requests for information
  • Maintains patient confidentiality
  • Files all correspondence and records
  • Maintains the physician’s professional file (medical license, DEA, etc.)


  • A minimum of three to five years of experience as an administrative assistant with experience in a medical office setting using medical terminology preferred
  • Excellent computer skills: including IDX, Microsoft Outlook; General Use of Internet Explorer; Electronic Medical Records

Qualified candidates should submit their resumes to:

OSG offers a pleasant professional work environment, competitive wages, and comprehensive benefits, including generous paid time off.

Orthopaedic Specialty Group, P.C., is an Equal Opportunity Employer.