Medical Receptionist University Health Services

Orthopaedic Specialty Group, P.C., currently has an opening for a Receptionist in our University Health Services division.  Responsibilities include, but are not limited to:

  • Answer phones and schedule appointments during busy office hours.    
  • Greet and discharge patients and visitors in a prompt, courteous, and helpful manner.  
  • Arrive patient via computer system; verify patient information and insurance
  • Register patient if necessary.  Verify all demographics, upload/scan insurance card, intake forms, etc.
  • Provide appropriate paperwork to patient. 
  • Collect all necessary fees.  Responsible for cashing out and balancing nightly. 
  • Responsible for distribution of medical records, prescriptions, and medications to patients as authorized by other departments left at the front desk for patient pick-up.  Make sure release form has been completed and payments received where applicable.
  • Assist with verification of immunization records and health forms.
  • Act as liaison between patient and other staff, including RNs, medical assistants, physicians, and advanced practice clinicians.
  • Keep waiting room and clinical area neat and presentable at all times. May be asked to assist in sanitizing rooms as necessary.
  • Prepare materials for distribution including emails.
  • Assist with billing as needed.
  • Maintain excellent communication with medical assistants and patients regarding wait times or physician delays. 
  • Maintain patient confidentiality at all times.
  • Need to be flexible with schedule as may need to open or close the office.
  • Any other duties as assigned by the Medical Director.


  • Minimum of a high school diploma or GED. 
  • Secondary training in business school or college preferred. 
  • Knowledge and high comfort level with EMR systems and computer programs (MS Word, Excel) a plus.
  • 1 Year of experience in a medical office as a receptionist/appointment scheduler a plus. 

Candidates will be courteous, articulate, and reliable; must be able to multi-task in a busy, professional, fast-moving environment while maintaining excellent customer service.

OSG offers a pleasant professional work environment, competitive wages, and comprehensive benefits, including generous paid time off.

No phone calls

Submit Resumes to:

Orthopaedic Specialty Group, P.C., is an Equal Opportunity Employer.