Medical Receptionist

Orthopaedic Specialty Group, P.C., currently has an opening for a Receptionist in our Fairfield County, Connecticut office.  Responsibilities include, but are not limited to:

  • Greet and discharge patients and visitors in a prompt, courteous, and helpful manner.  
  • Arrive and schedule patients via computer system; verify patient information and provide appropriate clinical paperwork.  
  • Obtain copies of insurance cards and license.
  • Support patients using Kiosk software.
  • Verify all insurances, authorizations in place for Workers Compensation patients and referrals if required.
  • Collect applicable co-pay and patient balances; responsible for balancing nightly. 
  • Responsible for distribution of medical records, x-rays, prescriptions, and medications for patient pick-up.  
  • Accept, log and distributes FMLA/Disability/Medical Record Release paperwork when requested by patient.
  • Act as liaison between patient and other staff, including medical assistants, physicians, physician assistants, administrative assistants, etc.
  • Maintains excellent communication with medical assistants and patients regarding wait times or physician delays. 
  • Maintain patient confidentiality. 
  • Provide office phone support which includes but is not limited to scheduling, rescheduling, cancelling appointments following office protocol, promptly responding/directing all inquiries.


  • One year of experience in a medical office setting is preferred.
  • Secondary training in business school or college preferred. 
  • Must have valid CT driver’s license and own transportation.

Candidates will be courteous, articulate, and reliable; must be able to multi-task in a busy, professional, fast-moving environment while maintaining excellent customer service.

OSG offers a pleasant professional work environment, competitive wages, and comprehensive benefits, including generous paid time off.

No phone calls

Submit Resumes to:

Orthopaedic Specialty Group, P.C., is an Equal Opportunity Employer.